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UID:3989-1779282000-1779285600@medicaidplans.org
SUMMARY:Modernizing Medicaid Redetermination Engagement in the HR.1 Era
DESCRIPTION:With HR.1 introducing twice-annual redeterminations and work requirements\, Medicaid plans face rising complexity\, tighter timelines\, and increased enrollment volatility. Yet the primary risk isn’t eligibility—it’s communication. During the unwinding period\, nearly 71% of disenrollments were procedural\, driven by missed notices\, confusion\, and administrative barriers. \nIn this session\, experts from Santa Clara Family Health Plan and Ushur share how Medicaid plans are reducing preventable\, procedural disenrollment through proactive\, digital-first engagement. \nLearn how health plans are: \n\nEngaging hard-to-reach members earlier and more effectively throughout the redetermination process\nGuiding action with simplified\, timely two-way digital communication\nScaling outreach with automation while maintaining compliance\nReducing missed deadlines through proactive outbound and inbound support\nAmplifying member outreach within procedural disenrollment grace period\n\n  \nSpeaker: \nChelsea Byom\, Vice President\, Marketing\, Communications & Outreach at Santa Clara Family Health Plan \nYvonne Daugherty\, Global Head of Industries\, Ushur \n  \n \n  \n\nRegister Now
URL:https://medicaidplans.org/event/3989/
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