Market forces, including margin erosion, looming budget cuts, and ongoing clinician shortages, are pressuring managed care leaders to deliver care more cost-effectively – without compromising quality. Yet when it comes to trimming costs, specialty services, such as eye care, outpatient therapy, dermatology, and others, are often overlooked. And this could be costing you millions. For…

Diabetes can lead to serious complications, and one of the costliest — and least discussed — is diabetic foot amputations. Even more surprising is the mortality rate for individuals who have experienced an amputation which is higher than that of many cancers. While the reality is discouraging, the leading cause of many amputations, foot ulcers,…

Medicaid and Medicare health plans face increasing member expectations, especially during seasonal surges like renewals and redetermination, open enrollment, and new plan year transitions. Limited live resources can make it difficult to deliver timely, effective support to members. AI-powered Agents offer a scalable, secure, and empathetic solution—helping members complete self-service tasks such as updating primary…