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Are Digital Health Programs Delivering Measurable ROI?
Are Digital Health Programs Delivering Measurable ROI?
How are managed care organizations measuring the multi-faceted ROI of digital health programs across clinical outcomes, utilization, and quality? Join our panel of health plan leaders as they share their experiences in measuring and expanding digital health solutions beyond the pilot stage. This discussion will explore different approaches to evaluating population health initiatives, allocating resources…
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AI Agents in Healthcare: Scaling Member Service for Faster, More Equitable Access
AI Agents in Healthcare: Scaling Member Service for Faster, More Equitable Access
Medicaid and Medicare health plans face increasing member expectations, especially during seasonal surges like renewals and redetermination, open enrollment, and new plan year transitions. Limited live resources can make it difficult to deliver timely, effective support to members. AI-powered Agents offer a scalable, secure, and empathetic solution—helping members complete self-service tasks such as updating primary…