Building successful enabling technology programs: Lessons from Tennessee
As enabling technology programs continue to expand across Medicaid, health plans and providers are seeking strategies to help drive member engagement, improve outcomes, and scale programs effectively.
Join leaders who have successfully worked with Medicaid plans to grow enabling technology programs in Tennessee. During this webinar, they’ll have a candid discussion on what it takes to build, sustain, and optimize an enabling technology initiative. Drawing from real-world experience, panelists will share practical lessons learned, key success factors, and insights into how enabling technology can support greater independence, safety, and quality of life for Medicaid members.
Topics will include:
- Approaches that have driven member adoption and sustained engagement
- Operational and implementation challenges and how they’ve been addressed
- Strategies for measuring impact and demonstrating program value
- Key considerations for Medicaid plans looking to launch or expand initiatives
Attendees will leave with actionable insights, proven strategies, and a clearer roadmap for accelerating enabling technology program success in their own markets.
Speakers:
- Olivia Adams, Associate Director of Health Plan Partnerships, Best Buy Health
- Sheila Krocak, Head of Commercial Growth and Customer Success, Best Buy Health
- Amos Powers, Director of Innovation and Technology Services, MillarRich
- Kendra Stewart, Chief Development Officer, MillarRich