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Modernizing NEMT in Medicaid: Access, Integrity, and Accountability at Scale
Access to care breaks down, and fraud, waste, and abuse persist in traditional non-emergency medical transportation programs, which rely on fragmented, legacy models built for reactive oversight rather than real-time control. This webinar brings together payer, state, and federal leaders to discuss how modernized NEMT infrastructure is improving beneficiary access, strengthening provider networks, and embedding program integrity into day-to-day operations.
Panelists will share real-world lessons on how data-driven visibility, standardized workflows, and interoperable systems are delivering better member and provider outcomes, while reducing FWA risk particularly in rural and hard-to-serve communities, without sacrificing statewide consistency or cost control.
Presenters:
· Becca Geist, National Director of Government Programs, Kaiser Permanente (moderator)
· Sufian Chowdhury, Co-Founder & CEO, Kinetik
· Andrew Peterson, CEO, UHC New Mexico